Location is near to train station, accessible to airport via the S1 or S8. There’s a tram stop right outside the hotel, and a supermarket across the street.
Staff service from an Asian lady at reception was transactional during our first check in. When we returned 2 days later, the african staff was warm and hospitable. Both days we got early check in.
Breakfast spread was decent, but better than other hotels we stayed in Germany.
Room size was good, just that the water pressure was a little low.
Chu Wing Him
夫妻/情侶出遊
大床家庭房B
入住於2025年09月
2.0
評價於:2025年09月27日
I have the most horrendous experience with this hotel!!! To start with, I find a cockroach or bug on 9/24 Wednesday morning. I thought it was only an occasion case so I did not make a complaint. Then on 9/24 night, we found 2 cockroaches or bugs!! That terrified us a lot and we went down to file a complaint to the manager in the reception. He immediately arranged house keeping and himself come to our room and made some investigation but found nothing.
The true problem came as I woke up at 3 in the morning on 9/25 and kill one cockroach or bug that crawl on my pillow. My husband woke up at 5 am because another cockroach or bug is crawling on his face!!!!!!! This is absolutely disgusting and unacceptable. So I was wrong and it’s not just occasional case. The room is full of cockroaches or bugs!!!
We are extremely upset and disappointed and disgusted at the moment. We have feedback to their management via email on 9/25 and NO any reply so far.
MgBablu
家庭出遊
大床家庭房A
入住於2025年09月
1.7
評價於:2025年09月13日
This is one of the worst hotels I have ever stayed in. The service was nonexistent. I was shocked to pay €5 for a 0.5 L bottle of water, while the next day I bought a 1 L bottle for just €0.29 from a shop of next door.
It might sound unbelievable, but it’s a true story.
Location is near to train station, accessible to airport via the S1 or S8. There’s a tram stop right outside the hotel, and a supermarket across the street.
Staff service from an Asian lady at reception was transactional during our first check in. When we returned 2 days later, the african staff was warm and hospitable. Both days we got early check in.
Breakfast spread was decent, but better than other hotels we stayed in Germany.
Room size was good, just that the water pressure was a little low.
Chu Wing Him
夫妻/情侶出遊 大床家庭房B
入住於2025年09月
2.0
評價於:2025年09月27日
I have the most horrendous experience with this hotel!!! To start with, I find a cockroach or bug on 9/24 Wednesday morning. I thought it was only an occasion case so I did not make a complaint. Then on 9/24 night, we found 2 cockroaches or bugs!! That terrified us a lot and we went down to file a complaint to the manager in the reception. He immediately arranged house keeping and himself come to our room and made some investigation but found nothing.
The true problem came as I woke up at 3 in the morning on 9/25 and kill one cockroach or bug that crawl on my pillow. My husband woke up at 5 am because another cockroach or bug is crawling on his face!!!!!!! This is absolutely disgusting and unacceptable. So I was wrong and it’s not just occasional case. The room is full of cockroaches or bugs!!!
We are extremely upset and disappointed and disgusted at the moment. We have feedback to their management via email on 9/25 and NO any reply so far.
MgBablu
家庭出遊 大床家庭房A
入住於2025年09月
1.7
評價於:2025年09月13日
This is one of the worst hotels I have ever stayed in. The service was nonexistent. I was shocked to pay €5 for a 0.5 L bottle of water, while the next day I bought a 1 L bottle for just €0.29 from a shop of next door.
It might sound unbelievable, but it’s a true story.
匿名用戶
家庭出遊
雙床房 - 禁菸
入住於2025年12月
Bolinliudehua
好友出遊
大床家庭房B
入住於2025年12月
訪客用戶
夫妻/情侶出遊
無障礙大床房
入住於2025年10月
Chu Wing Him
夫妻/情侶出遊
大床家庭房B
入住於2025年09月
MgBablu
家庭出遊
大床家庭房A
入住於2025年09月
訪客用戶
夫妻/情侶出遊
大床家庭房B
入住於2025年08月
pineapple0416
好友出遊
雙床房 - 禁菸
入住於2025年12月
訪客用戶
家庭出遊
大床家庭房A
入住於2025年08月
訪客用戶
好友出遊
雙床房 - 禁菸
入住於2025年07月
快活人生
家庭出遊
雙床房 - 禁菸
入住於2025年07月
匿名用戶
家庭出遊 雙床房 - 禁菸
入住於2025年12月
Bolinliudehua
好友出遊 大床家庭房B
入住於2025年12月
訪客用戶
夫妻/情侶出遊 無障礙大床房
入住於2025年10月
Chu Wing Him
夫妻/情侶出遊 大床家庭房B
入住於2025年09月
MgBablu
家庭出遊 大床家庭房A
入住於2025年09月
訪客用戶
夫妻/情侶出遊 大床家庭房B
入住於2025年08月
pineapple0416
好友出遊 雙床房 - 禁菸
入住於2025年12月
訪客用戶
家庭出遊 大床家庭房A
入住於2025年08月
訪客用戶
好友出遊 雙床房 - 禁菸
入住於2025年07月
快活人生
家庭出遊 雙床房 - 禁菸
入住於2025年07月